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1. My institution has a subscription to JAAHA, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

   When this happens, our computer is not recognizing the IP address for your machine. This failure is caused by one of three things:

   Your institutional subscription has not yet been activated.

   The person who activated the online subscription did not enter in all the needed IP addresses for your institution.

   The person who activated the online subscription does not realize that some subnets of your institution are routed through a proxy server.

   What should I do?

   1. Send us Feedback so we can begin to diagnose the problem.
   2. Talk to your librarians, and let them know you are having trouble.

2. What are the terms and conditions of an Institutional Subscription to JAAHA online?

   See the Guidelines for Institutional Access.

3. Who from my institution can access JAAHA online?

   The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to JAAHA.

4. What is an Institution?

   For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

   For example, each campus in the University of Illinois system is considered a different site.

5. How will this work?

   When someone attempts to use JAAHA online, our server checks to see if the requesting computer is within the list of Internet IP addresses provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is no limit on the number of readers from an institution who may access JAAHA online simultaneously.

   If readers want to access JAAHA from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider), they can do so only through a member subscription.

6. What subscription packages are available?

   Member Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, and the advantage of having password access to JAAHA from any computer connected to the Internet.
   [Ordering Procedure] [Cost] [AAHA Membership]

   Individual (Non-Member) Subscribers have access to:

   Tables of contents, abstracts, full-text searching, full-text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, and the advantage of having password access to JAAHA from any computer connected to the Internet.
   [Ordering Procedure] [Cost] [AAHA Membership]

   Institutional Subscribers have access to:

   Tables of contents, abstracts, full-text searching, full-text display, PDFs, links to Medline and GenBank, future tables of contents, and document delivery. Access is limited to computers within a particular set of Internet IP addresses.
   [Ordering Procedure] [Cost] [AAHA Membership]

7. How can I tell if my institution has subscribed to JAAHA online?

   If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full-text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

   If your institution has not subscribed, or if you wish to take advantage of the additional services available to member subscribers, you can choose to access JAAHA with a member subscription.

8. Can my institution subscribe only to the electronic version?

   The electronic version is the only form in which JAAHA is published.

9. Will we still be able to get the paper version? And for how long?

   JAAHA became an online-only publication in December 2003. Subscribers and AAHA members can print PDF versions of each article.

10. If our JAAHA subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

    Yes. When you buy a subscription to JAAHA, you always have access to all the years of content available on the website.

11. How can I access JAAHA online if I am not an AAHA member and I don't have access through an institutional subscription?

    You may purchase a JAAHA subscription as an Individual (Non-Member) subscriber or you may wish to apply for AAHA membership. You may also pay to view one particular article for two days or to have access to the entire site for 15 days. Without a subscription you have access to tables of contents, abstracts, and full-text searching (but not full -text viewing) at no cost and without having to register.

Still have questions?

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